Whether it’s the perfect selfie, all your friends and family together for a wedding or a play at the plate at Busch Stadium, some pictures stand out in your mind more than others. We get this and we want the way you picture us to resonate the same way.
In early April, we will be unveiling our new website. It will feature fresh content, new photos and a modern design. But that’s just what you’ll see on the surface. Here’s a look at what we have in store for you next month:
A website designed with your mobile device in mind
About 77 percent of Americans own smartphones. Because we carry these devices on us almost all of the time, we do most of our internet browsing and searching on them. When designing a new website, we wanted to give you a stellar browsing experience on your smartphone. Everything from logging into online banking to finding your closest Arsenal branch will be easy to complete in the palm of your hand.
If you prefer to use your laptop or desktop to access our website, your browsing experience will be just as well-designed and intuitive, only on a larger screen. Navigation and browsing will be consistent across all devices.
Improved search capabilities
Let us help you find exactly what you want. Need a routing number? The address of our South County branch? The current rates for auto loans. Start typing into the new, improved search bar and we’ll provide you with what you need quickly.
Not exactly sure what you’re looking for? Just ask! The Ask Arsenal tool gives you options to choose from, then asks you questions to direct you to the exact product, service or page you need. For example. Looking for a new checking account? We’ll ask you what features you value the most and suggest the account that matches your needs best.
New and improved navigation and menu
Don’t want to use any of the new search features? No problem. Simply open the “hamburger” menu icon at the top left of the screen and you’ll find everything you need divided into categories: Borrow (loans), Spend (checking accounts/credit cards), Save (savings and deposit accounts), Manage (digital banking/insurance/investments) and About (locations/blog/financial education).
Scroll to the bottom of our homepage to find a list of the links you need the most, such as Contact Us, Lost or Stolen Card, Routing Number and Locations & Hours. You can also find important disclosures, our current financials, the annual report and links to our social media pages.
Helpful tools and features on pages
Looking for a new car? Need to open a checking account? We want to make the decision as easy for you as possible. Pages on our new website highlight the ways we’re different from other financial institutions. Some pages have comparison tables that help you learn which Arsenal product fits your needs the best.
Find all the information you’re looking for with the helpful toolbelts on our loan and other product pages. We have calculators to help estimate payments, up-to-date rates, FAQs and the latest articles related to each topic. You’ll also find all the information you need about add-on products, such as insurance for auto loans.
Want to apply for a loan or open an account right away? Easy-to-find buttons take you directly to our application page.
Easy access to online banking
We realize that your main reason for visiting our website is to log into your online banking account. We’re making it just as easy to do that. In fact, when you log in, you’ll also be notified of inclement weather affecting branch business hours, scheduled maintenance causing online banking to temporarily be down, upcoming shred and eRecycling events, other credit union events, etc.
More news and information delivered directly to you
When you visit our homepage to log into your online banking account, you’ll get to see the most up-to-date news about Arsenal’s community involvement, the latest financial tips and other valuable information that’s relevant to you.
Want to learn more? Our News and Financial Education centers will be located directly on our website, with categorization that lets you easily find articles and information on the topics you’re most interested in.
A better way to represent what we value
As a credit union, we value you and your financial success. We offer you the products and services that make your financial success that much easier to attain. With our new website, we want to make it easier for you to learn about these products and services, and then take the next step by applying or signing up for them online or contacting us to get the ball rolling on your next step in life.
Whether that’s buying a new house or car, or something smaller, like signing up for mobile payments or finding the closest free ATM, we want our website to give you that much more control of your financial goals.
We want to be the financial institution you trust the most, but don’t take our word for it. Pages on our new website feature quotes from real members, like you, who use our products and services.